Castore Australia

<div data-block="true" data-editor="2esi2" data-offset-key="6tim2-0-0" id="isPasted"><div data-block="true" data-editor="2esi2" data-offset-key="6tim2-0-0" id="isPasted"><div data-offset-key="6tim2-0-0"><span data-offset-key="ccd96-0-0"><span data-text="true" style="font-size: 16px;">Returned items must be unused and with all relevant tags still attached and must be sent back within within 28 days of receipt.</span></span></div></div><div data-offset-key="6tim2-0-0"><span data-offset-key="7dbm7-0-0" id="isPasted"><span data-text="true" style="font-size: 16px;"><br>To return an item please visit our&#xA0;</span></span><a href="https://returns.reveni.io/castore-australia" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="7dbm7-1-0"><span data-text="true" style="font-size: 16px;">Returns Portal</span></span></a></div></div><div data-block="true" data-editor="fj8g8" data-offset-key="4bk90-0-0"><p><br></p><div data-offset-key="4bk90-0-0"><span data-offset-key="4bk90-0-0"><span data-text="true" style="font-size: 16px;">Full details of our Returns and Refund Policy can be found&#xA0;</span></span><a href="https://au.castore.com/pages/returns-and-refunds/" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="4bk90-1-0"><span data-text="true" style="font-size: 16px;">here</span></span></a></div></div>

How long do I have to return an item after I receive my parcel?

Returns & Exchanges

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

What carriers do you use?

How long should delivery take?

My order states delivered but I have not received it.

Shipping and Delivery information

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

What is your exchange policy?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

How do I check the status of my return and refund?

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I know what size I will need?

How do I care for my clothing?

Where can I submit feedback about my Castore products?

Product Information

How long do I have to return an item after I receive my parcel?Updated 2 months ago